How can I share access to my website with you without making it live?

For us to help with an issue, we need to be able to see the problem on your website.

You can either add support@will-myers.com as an Admin to your website or you can password protect your website and share the password with us.

We’d prefer being added as an Admin on the website as this helps us resolve the issue quicker. And we need to be Admin, as this is the only one that allows us to view code. You can do this in the Settings » Permissions area.

There are some cases where just sharing the password protected website works as well though. You can do this by going to Settings » Site Visibility » Password Protect and sharing the password with us.